This Privacy Policy explains how air123 collects, stores, uses and protects your personal information when you register and use the platform. Please read it carefully alongside the Terms and Conditions.
Before reading the full policy, here are the six core privacy commitments that guide how air123 handles your information as a Pakistan player.
air123 only collects the personal information that is genuinely needed to operate your account, process PKR payments through JazzCash, Easypaisa or bank transfer, and comply with basic platform security requirements. We don't collect data for the sake of it.
Your personal information — name, contact details, payment data, betting history — is never sold to third parties for advertising, marketing lists or any other commercial purpose. The only sharing that occurs is what's needed to process your transactions.
All data transmitted between your device and air123 — including login credentials, account details and PKR deposit and withdrawal information — is protected with SSL/TLS encryption. Financial transaction data is handled through secured payment processing channels.
Access to your air123 account data is restricted internally — only personnel who need to access your information to operate or support your account are permitted to do so. Broad internal access to player records is not permitted without a clear operational reason.
You have rights over your personal data — including the right to see what data we hold, request corrections, ask for deletion where appropriate, and withdraw consent for optional processing. The process for exercising these rights is straightforward and handled through the support team.
Personal data is not kept indefinitely. air123 retains account and transaction data for as long as your account is active and for a reasonable period afterwards in line with operational and legal requirements. When data is no longer needed, it is deleted or anonymised.
A summary of the main data categories collected during your use of the air123 platform, and the reason each category is collected.
| Data Category | Examples | Why Collected | Legal Basis |
|---|---|---|---|
| Registration Data | Full name, date of birth, email, phone number | Account creation, age verification, communications | Contract |
| Identity Verification | ID document scans, selfie verification where required | Confirming identity before large withdrawals, fraud prevention | Legitimate Interest |
| Payment Data | JazzCash number, Easypaisa account, bank account details | Processing PKR deposits and withdrawals | Contract |
| Transaction Records | Deposit amounts, withdrawal history, bet records, game results | Account management, dispute resolution, fraud detection | Legitimate Interest |
| Device & Technical Data | IP address, device type, browser, OS version, session timestamps | Security monitoring, session management, app performance | Legitimate Interest |
| Usage & Behaviour Data | Pages visited, features used, game session patterns | Platform improvement, responsible gaming monitoring | Legitimate Interest |
| Communications | Support chat history, email correspondence | Customer service, dispute records | Contract |
This table is a summary. The full policy sections below provide complete details on each data category and how it is handled.
This Privacy Policy describes how air123 ("we", "us", "the platform") collects, uses, stores and protects your personal data when you access air123.win, use the Android app, register an account, make deposits or withdrawals in PKR, or interact with any part of our gaming and betting services.
We take data privacy seriously. The way we handle your information is guided by the principle that your data belongs to you — we use it to operate the service you've signed up for, not to build advertising profiles or monetise your personal information in ways unrelated to your air123 account.
By creating an account and using the platform, you acknowledge that you have read this Privacy Policy and understand how your information will be handled. If you have any questions at any point, the support team is available to help.
This policy should be read alongside the air123 Terms and Conditions. Together, they explain the full basis on which you use the platform and how your data and account activity are managed.
air123 collects personal information through different points of interaction with the platform. The main categories are as follows:
When you register an account, you provide personal information including your full name, date of birth, email address, phone number and country. This is the core account data needed to create and manage your air123 profile.
When you make deposits or withdrawals, you provide payment details — for Pakistani players, this typically means your JazzCash mobile number, Easypaisa account, Raast ID, bank account number, or card details. This information is used solely to process your PKR transactions.
When you contact our support team through live chat or email, the content of those conversations is recorded as part of your account history, used for reference in case of follow-up queries or disputes.
When you use the platform — through the website or Android app — we automatically collect technical data including your IP address, device type, operating system, browser version, screen resolution, session timestamps and general location data derived from your IP. This information supports security monitoring, session management and platform performance optimisation.
We also collect usage data — which pages you visit, which games you open, how long sessions last, which features you interact with. This helps us understand how the platform is used and identify areas for improvement, as well as supporting responsible gaming monitoring.
For certain account actions — particularly withdrawals above defined thresholds — air123 may request identity verification documents such as a government-issued ID. These documents are processed through secure verification channels and are used only for identity confirmation purposes. They are not stored in your public account profile.
The personal data air123 holds is used for specific, clearly defined purposes related to operating the platform and supporting your account. We do not use your data for purposes unrelated to your air123 experience.
air123 does not use your personal data for behavioural advertising, profiling for third-party commercial purposes, or building marketing databases. Data is used to operate your account and improve the platform experience — that's it.
Payment data — including your JazzCash number, Easypaisa account details, Raast ID, bank account details or card information — is handled with particular care given its sensitivity.
Payment data is transmitted through encrypted channels and is processed via payment service providers who handle the actual transaction mechanics. air123 does not store full card numbers or mobile wallet credentials in plaintext on our own servers. Payment details are tokenised or handled through the relevant provider's secure infrastructure.
Your payment history — deposits and withdrawals — is visible within your air123 account for your own reference. This is maintained as part of your account record to support dispute resolution and provide you with an accurate transaction history.
air123 will never ask you to share your JazzCash PIN, Easypaisa password, bank account PIN or card CVV through any communication channel — email, chat or otherwise. If you receive any such request claiming to be from air123, treat it as fraudulent and report it to support immediately.
air123 uses cookies and similar tracking technologies to operate the platform efficiently and improve the experience for Pakistani players. Here's what we use and why:
You can manage cookie preferences through your browser settings. Disabling analytics and performance cookies will not prevent you from using the platform, though some features may behave differently. Essential cookies cannot be disabled as they are required for basic platform operation.
air123 does not sell your personal data. The only circumstances under which your data is shared with third parties are as follows:
All third parties who receive data as part of normal platform operations are required to handle that data securely and in accordance with their own applicable privacy obligations.
air123 implements technical and organisational security measures appropriate to the nature and sensitivity of the data we hold. These include:
No security system is completely infallible. While air123 takes reasonable steps to protect your data, we cannot guarantee that breaches will never occur. If a significant data breach occurs that affects your personal information, we will notify you promptly and outline the steps being taken in response.
You also have a role in keeping your account secure — use a strong unique password, do not share your login details, and log out when using shared devices. If you suspect any unauthorised access, contact support immediately and change your password.
air123 retains your personal data for as long as your account is active. Once your account is closed, we retain your data for a further period as required for operational, legal and dispute resolution purposes. The specific retention period depends on the data category:
When data reaches its retention limit or is no longer needed, it is permanently deleted or anonymised such that it can no longer be linked to you as an individual.
You have a set of rights in relation to your personal data held by air123. These rights can be exercised by contacting the support team. Here's what you're entitled to:
These rights apply to all registered air123 players. Contact support to exercise any of these rights — requests are handled within a reasonable timeframe.
You have the right to request a copy of the personal data air123 holds about you. This includes account details, transaction history, communication records and any other data linked to your account. Requests are handled through the support team and typically fulfilled within a reasonable timeframe.
If any personal data held on your account is inaccurate or out of date — for example, an old phone number or a misspelled name — you have the right to request that it be corrected. Basic account details can often be updated directly through your account settings. For other corrections, contact support.
You can request deletion of your personal data where there is no longer a legitimate reason for air123 to retain it — for example, following account closure. Note that some data must be retained for a defined period for legal and operational reasons; this will be explained at the time of any deletion request.
You have the right to object to specific uses of your data — for example, usage for analytical or profiling purposes beyond what is strictly necessary to operate your account. Where objections are upheld, the relevant processing will stop.
Where technically feasible and appropriate, you can request a copy of your personal data in a structured, commonly used format so that it can be transferred to another service if you wish. Contact support to make a portability request.
In certain situations — for example, while a data accuracy dispute is being resolved — you can request that processing of your data be temporarily restricted. This doesn't mean your account is closed; it means certain data uses are paused while the matter is addressed.
air123 is strictly an adults-only platform. Registration is prohibited for anyone under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that a registered account belongs to a person under 18, that account will be closed immediately and any associated data will be deleted.
If you believe that a minor has registered on the platform, please contact support immediately so that the account can be reviewed and closed as quickly as possible.
Age verification is taken seriously at air123. Date of birth is collected during registration and accounts may be subject to additional age verification where there is reason to question account holder age. This is not a penalty — it is a standard protective measure.
air123 reserves the right to update this Privacy Policy at any time. When changes are made, the updated policy will be posted on this page with a revised "Last Updated" date. For significant changes that materially affect how your data is used, we will make reasonable efforts to notify registered players — for example through an in-platform notice.
Continued use of the air123 platform following an update to this policy constitutes your acceptance of the revised terms. If you disagree with an update, you should cease using the platform and contact support regarding your account.
For any questions, concerns or requests related to your personal data and how air123 handles it, please contact the support team through the following channels:
When submitting a data-related request or query, please include your registered email address and a brief description of your request. This helps the team locate your account records and respond accurately. Data requests will be acknowledged and handled within a reasonable timeframe.
Your data is handled with care. Register today and get access to Cricket betting, PSL markets, Live Casino, Slots and Fish Games — all in PKR.